Privacy Policy

At Le Clos des Genêts, we place great importance on the protection of your personal data. This privacy policy explains how we collect, use and protect your personal information.

We are committed to respecting the privacy of our users and to treating their personal data with the utmost confidentiality.

We collect the following information:

• Name and surname
• Email address
• Phone number
• Postal address
• Stay dates

This information is collected via our contact form and during your bookings.

Your personal data is used to:

• Process your booking requests
• Contact you regarding your stay
• Improve our services
• Send you important information regarding your booking

Our newsletter keeps you informed about our news and special offers. Here is how we manage your data in this context:

• Only your email address is collected for sending the newsletter
• You can unsubscribe at any time via the unsubscribe link in each email
• We use a secure email service to protect your data
• Your email will never be shared with third parties
• You can request the deletion of your email from our list at any time

Our newsletters are sent approximately 4 to 6 times a year, mainly to inform you about our news and seasonal offers.

We implement appropriate security measures to protect your personal data against unauthorized access, modification, disclosure or destruction.

Your data is stored securely and is only accessible to authorized persons.

In accordance with GDPR, you have the following rights:

• Right of access to your data
• Right to rectify your data
• Right to erasure of your data
• Right to restriction of processing
• Right to data portability
• Right to object to processing

To exercise these rights, you can contact us at contact@leclosdesgenets.fr

We retain your personal data for as long as necessary to achieve the purposes for which they were collected, in particular to comply with legal, accounting or reporting obligations.

Booking data is retained for 5 years from the end of your stay.

This site only uses technical cookies strictly necessary for the operation of the site (session, language, screen resolution). No tracking or advertising cookies are used. The collected data is anonymized and is only used to measure the site's audience anonymously.

For any questions regarding our privacy policy or to exercise your rights, you can contact us:

• By email : contact@leclosdesgenets.fr
• By phone : +33 6 88 11 59 71 / +33 6 60 96 75 89
• By mail : 2 Impasse du Clos Badon, 21700 Agencourt, France